Spingreen withdrawals and deposits: what to expect
Spingreen supports a wide range of payment methods for both deposits and withdrawals, with 49 options spanning traditional fiat currencies and cryptocurrencies. Processing times vary by method, and the platform imposes a deposit turnover requirement before withdrawals are unlocked. Below you'll find the mechanics, the timings, and the costs.
How long withdrawals actually take
The operator states that jackpot payouts under €50,000 can start within 5 working days, while payouts over that threshold extend to 7 working days. For standard withdrawals, no blanket processing window is published, so expect variability depending on the method and your account history.
Pending time accounts for verification checks, particularly on a first withdrawal. If you have not yet completed the KYC process (required after an aggregate €2,000 in deposits or at any withdrawal request), that step adds up to 72 hours during holidays or weekends, typically 24 hours otherwise. Once approved, the payment route itself determines speed — e-wallets and crypto tend to clear faster than bank transfers.
Worth remembering: withdrawal functionality is completely locked until you've wagered deposited funds totalling at least €10 or USD 10 in real money. This is not a bonus condition — it applies to all deposits, regardless of whether you've claimed a promotion.
Deposit and withdrawal methods: which routes work both ways
The platform accepts deposits through credit and debit cards (Mastercard, Visa), e-wallets (Skrill, Mifinity, Revolut, Wise), cryptocurrencies (Bitcoin, Ethereum, Tether TRC20, USDC, Litecoin, among others), bank transfers and local payment systems including Blik, PIX, Multibanco, OXXO and Interac. Minimum deposit sits at €10, with a maximum per transaction of €2,000.
| Method | Min deposit | Max deposit | Commission |
|---|---|---|---|
| Mastercard / Visa | €15 | €2,000 | 0% |
| Skrill | €10 | €2,000 | 0% |
| Bitcoin | USD 25 | USD 10,000 | 0% |
| Tether TRC20 | USD 10 | USD 10,000 | 0% |
| PIX | BRL 10 | BRL 4,999 | 0% |
| Blik | PLN 50 | PLN 4,500 | 0% |
| Bank Transfer | ZAR 10 | ZAR 200,000 | 0% |
| Mifinity | €20 | €1,000 | 0% |
All 49 methods carry 0% commission on deposits. The operator supports multiple currencies including EUR, USD, BRL, PLN, ZAR, AUD, CAD, INR, MXN and a range of stablecoins and cryptocurrencies. Minimum withdrawal is set at €10 or equivalent, but no maximum withdrawal limit per transaction or per period is published.
The deposit turnover rule and its withdrawal fee
Before any withdrawal, you must wager deposited funds at least three times (x3) in real-money bets. Slots count 100% toward this requirement; all other games — live casino, roulette, blackjack, table games — count only 10%. If you request a withdrawal without meeting the turnover, the operator reserves the right to deduct a 20% fee from the withdrawing amount, with a minimum charge of €4.
This is not a bonus condition. It applies to every deposit, whether you've claimed a promotion or not. The practical effect: if you deposit €100 and play €250 worth of slot spins, you've cleared the requirement. If you deposit the same amount and play €250 in blackjack, only €25 of that counts, and you'd still owe €275 in qualifying turnover before a penalty-free withdrawal.
Requesting a payout: the steps
- Log into your account and navigate to the cashier section.
- Select the withdrawal option and choose your preferred method from those available for payouts.
- Enter the amount you wish to withdraw, ensuring it meets the €10 minimum.
- Confirm the request. If this is your first withdrawal or your account has reached €2,000 in aggregate deposits, verification will be triggered.
- Upload the required documents (see below) and wait for approval, typically within 24 hours, up to 72 hours on weekends or holidays.
- Once KYC is cleared, your withdrawal enters the processing queue according to the timings outlined above.
What it costs: fees, limits and account charges
Deposits carry no commission across all methods. Withdrawals themselves are not charged a stated fee, but the 20% penalty applies if the x3 turnover requirement is not met. Beyond that, two other charges exist:
- Inactive account fee: €5 per calendar month if the account shows no activity for twelve consecutive months.
- Charge-back fee: €50 (or currency equivalent) per charge-back, denial or reversal of payment.
Refund requests must be submitted within 24 hours of the alleged transaction, or within 30 calendar days if another person accessed the account. Currency conversion, where applicable, is handled at the operator's published rates, but no specific markup percentage is disclosed.
Identity verification and what it asks for
A full KYC process is compulsory when your aggregate lifetime deposits exceed €2,000, or at the point you request a withdrawal of any amount. You'll need to provide three items:
- A copy of a government-issued photo ID (passport, national ID card or driving licence)
- A selfie holding that ID document, with your face and the document's details clearly visible
- A bank statement or utility bill dated within the last three months, showing your name and address
Once uploaded, you receive a "Temporarily Approved" status, allowing continued play but capping further deposits at €500 in aggregate and blocking all withdrawals until full approval. The KYC team typically reviews documents within 24 hours, extending to 72 hours during holidays or weekends. If verification is not completed within 7 days, the account is temporarily suspended and an €8 monthly fee is charged for the duration of the verification period.
After successful verification, the €2,000 per-transaction deposit limit applies. The withdrawal cap, if any, is not stated.
When a payout is delayed or refused
The most common reasons a withdrawal stalls: incomplete or pending verification, unmet deposit turnover, a payment method mismatch (trying to withdraw to a card not used for deposit), or the account flagged for review. If your payout is late or declined, contact the operator's support team directly at the email published on the platform. Have your transaction date, the requested amount and the payment method ready when you write.
This portal has no access to player accounts and cannot intervene in payout disputes. The operator is the only party that can release or investigate a held withdrawal.
Responsible gambling
Setting deposit limits through the operator's own tools can prevent overspending. The platform allows you to cap daily, weekly or monthly deposits. If gambling stops feeling like entertainment, self-exclusion is available for periods ranging from 1 day to forever, and external support is free and confidential. In the UK, GamCare operates the National Gambling Helpline at 0808 8020 133 (24/7, free), and BeGambleAware offers guidance and referrals. GamStop provides free national self-exclusion across licensed sites. You must be 18+ to use this platform.
This page is for information and marketing purposes only. We are not a casino operator, a bookmaker or an organiser of gambling. Access to this content is restricted to persons aged 18 and over (18+). We encourage you to gamble responsibly – for free, confidential support visit BeGambleAware.org.
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Frequently asked questions
How long does a withdrawal from Spingreen take?
Jackpot payouts under €50,000 can start within 5 working days; those over that amount take up to 7 working days. Standard withdrawals depend on the payment method and whether verification is complete. First-time payouts add 24–72 hours for KYC approval.
What is the minimum withdrawal amount?
The minimum withdrawal is €10 or the equivalent in your account currency. You must also have wagered your deposits three times in real-money bets before requesting a payout, or a 20% fee applies.
Does Spingreen charge fees on withdrawals?
Withdrawals themselves carry no stated fee, but failing to meet the x3 deposit turnover requirement triggers a 20% deduction, with a minimum of €4. An €8 monthly fee applies if verification takes longer than 7 days, and charge-backs cost €50.
When is identity verification required?
Verification is compulsory when your aggregate deposits exceed €2,000 or when you request your first withdrawal. You'll need to upload a government-issued photo ID, a selfie holding that ID, and a recent bank statement or utility bill.
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